WARRANTY

Questions about our Warranty Policy and instructions on how to make a warranty claim.

What is CLIQ's Warranty Policy?

At CLIQ we stand behind our products and strive to provide the highest quality craftsmanship. Our Lifetime Warranty covers manufacturing defects* in materials and workmanship. We warranty each and every CLIQ product to be free of manufacturing defect

How do I make a warranty claim?

To make a warranty claim, please contact us on live chat or at [email protected] with your contact information, order number, a brief description of the problem and picture of the defect and we will assist you as soon as possible. Warranties a

What does the lifetime warranty cover?

We warranty each and every CLIQ product to be free of manufacturing defects*, and we will fix or replace with a new product, at our option, any genuine CLIQ chair sold by an authorized source or official sales channel that is deemed defective. Click

What does the lifetime warranty NOT cover?

CLIQ Products does not warranty its products against misuse, accidents, unauthorized repairs, alterations, or normal wear and tear. Normal wear and tear includes natural breakdown of colors and materials during the life of a product, including rust.

I received a faulty item, what should I do?

If your product arrives with a manufacturing defect* we will gladly fix or replace it. Please contact us on live chat or at [email protected] with a brief description of the problem and picture of the defect and we will assist you as soon as p

I have an issue with my product. I need help fixing it.

If your product has an issue and is covered by our warranty, we will gladly fix or replace it. Please contact us on live chat or at [email protected] with your order number, brief description of the problem and a picture or short video of the

I am missing screws or bolts from my CLIQ Chair. Do you have replacements?

We are sorry that you are having issues with your chair. Yes, we can definitely help you fix this and send replacement screws/bolts at no charge. To proceed, please email us at [email protected] and include:. - Order ID or email linked to the

The rubber feet on my CLIQ Chair broke, fell or wore out. Do you have replacements?

We are sorry that you are having issues with your chair's rubber feet/legs. We can definitely send replacements at no charge. To proceed, please email us at [email protected] and include:. - Order ID or email linked to the purchase. . - Images