WARRANTY

Questions about our Warranty Policy and instructions on how to make a warranty claim.

What is CLIQ's Warranty Policy?

At CLIQ, we don’t just stand by our gear—we build it to stand by you, for life. The CLIQ Life Guarantee warranty goes far beyond a standard warranty. From a one-year coverage on manufacturing defects to a lifetime flat-fee repair program and a recycl

How do I make a warranty claim?

To make a warranty claim, please contact us on live chat or at [email protected] with your contact information, order number, a brief description of the problem and picture of the defect and we will assist you as soon as possible. Warranties a

What does the CLIQ Life Guarantee cover?

Click here to read complete Warranty Policy. * Manufacturing Defects - A manufacturing defect exists if the product departs from its intended design and specification during manufacturing. Defective materials (aluminum frame, fabrics, rubber feet, et

What does the CLIQ Life Guarantee NOT cover?

CLIQ Products does not warranty its products against misuse, accidents, unauthorized repairs, alterations, or normal wear and tear. Normal wear and tear includes natural breakdown of colors and materials during the life of a product, including rust.

I received a faulty item, what should I do?

If your product arrives with a manufacturing defect* we will gladly fix or replace it. Please contact us on live chat or at [email protected] with a brief description of the problem and picture of the defect and we will assist you as soon as p

I have an issue with my product. I need help fixing it.

If your product has an issue and is covered by our warranty, we will gladly fix or replace it. Please contact us on live chat or at [email protected] with your order number, brief description of the problem and a picture or short video of the

I am missing screws or bolts from my CLIQ Chair. Do you have replacements?

We are sorry that you are having issues with your chair. Yes, we can definitely help you fix this and send replacement screws/bolts at no charge. To proceed, please email us at [email protected] and include:. - Order ID or email linked to the

The rubber feet on my CLIQ Chair broke, fell or wore out. Do you have replacements?

We are sorry that you are having issues with your chair's rubber feet/legs. We can definitely send replacements at no charge. To proceed, please email us at [email protected] and include:. - Order ID or email linked to the purchase. . - Images