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CLIQ Products

If your product arrives with a manufacturing defect* we will gladly fix or replace it.&#xA0;Please contact us on live chat or at <a href="mailto:support@cliqproducts.com" id="isPasted">support@cliqproducts.com</a> with a brief description of the problem and picture of the defect and we will assist you as soon as possible. * A manufacturing defect exists if the product departs from its intended design and specification during manufacturing. Defective materials (aluminum frame, fabrics, rubber feet etc.) or workmanship (seams, construction, etc.) are covered by CLIQ product&apos;s lifetime warranty. <a href="https://www.cliqproducts.com/pages/shipping-returns-and-warranty-policy" rel="noopener noreferrer" target="_blank">Click here</a> to view our complete Warranty Policy.

If your product arrives with a manufacturing defect* we will gladly fix or replace it. Please contact us on live chat or at support@cliqproducts.com with a brief description of the problem and picture of the defect and we will assist you as soon as p

I received a faulty item, what should I do?

WARRANTY

What colors are available for new ClassiQ 2.0 Chair?

How much does the New ClassiQ 2.0 Chair weigh?

How much weight does the New ClassiQ 2.0 Chair hold?

How do I set up the ClassiQ 2.0 Chair?

How do I fold the ClassiQ 2.0 Chair?

Does the New ClassiQ Chair 2.0 come with a bag?

CLASSIQ CHAIR

What colors are available for the EpiQ Lounge?

How much weight does the EpiQ Lounge hold?

How do I set up the EpiQ Lounge?

How do I fold the EpiQ Lounge?

How many pins does the EPIQ Lounge have?

Does the EpiQ Lounge come with a Bag?

Can I use a Cupholder on the EpiQ Lounge?

EPIQ LOUNGE

How much weight does the Riviera Lounge hold?

How do I set up the Riviera Lounge?

How do I fold the Riviera Lounge?

Does the Riviera Lounge come with a bag?

Does Riviera Lounge come with a cupholder?

How do I care for my Riviera Lounge?

RIVIERA LOUNGE

What colors are available for MystiQ Hybrid Lounge?

How much weight does the MystiQ Hybrid Lounge hold?

How do I set up the MystiQ Hybrid Lounge?

How do I fold the MystiQ Hybrid Lounge?

Does the MystiQ Hybrid Lounge come with a Bag?

Does the MystiQ Hybrid Lounge come with a Cupholder?

Can I use an EpiQ Cupholder on the MystiQ Hybrid Lounge?

How does the MystiQ Hybrid Lounge compare with the Riviera?

MYSTIQ HYBRID LOUNGE

When will the CLIQ Lounge or Riviera be restocked?

CLIQ LOUNGE

ClassiQ 2.0 Chair Bags

Cupholders

ACCESSORIES

Do You Offer Any Discounts?

DISCOUNTS

Which CLIQ Chair is the right one for me and what are the measurements of each?

Are CLIQ chairs sold in physical retail stores?

PRODUCT SPECIFICATIONS

PRODUCTS

What is the status of my order?

Can I modify or cancel my order after it has been placed?

Something is missing from my order.

Why is my order delayed?

Can I place an order without being charged sales tax?

The fabric on my Chair is torn. I would like a replacement. How do i go about it?

ORDERS

What is your shipping policy?

When can I expect to receive my order?

How do I track my order?

I haven't received my order, what should I do?

Do you ship worldwide?

Do you ship to PO boxes/APO addresses?

SHIPPING AND DELIVERY

What is your Return and Exchange Policy?

How do I make a return?

How much is the restocking fee?

I returned my order, how long does the refund take?

Can I exchange my chair for another?

RETURNS AND REFUNDS

What is CLIQ's Warranty Policy?

How do I make a warranty claim?

What does the lifetime warranty cover?

What does the lifetime warranty NOT cover?

I have an issue with my product. I need help fixing it.

I am missing screws or bolts from my CLIQ Chair. Do you have replacements?

The rubber feet on my CLIQ Chair broke, fell or wore out. Do you have replacements?

I received a faulty item, what should I do?Updated a year ago