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RETURNS AND REFUNDS

All you need you know about our return policies and processes.

What is your Return and Exchange Policy?

If you are not totally happy with what CLIQ's product can do for you and your active life, then any chair can be returned within 45 days of arrival for a refund minus a restocking fee. We use Loop Returns to facilitate returns within the US. This mak

How do I make a return?

There are various reasons for customers wanting to return an item. Please see below the most common cases:. Comfort. Often times, we hear customers say that they can feel the arms or hub on their backs or legs when sitting on the chair or that it is

How much is the restocking fee?

Our restocking fees vary depending on the value of the returned values. Please note that our Return and Exchange Policy applies exclusively to the US territory and to purchases made directly on our website.

I returned my order, how long does the refund take?

Once your return is received and inspected, we will initiate your refund process. Please allow up to 10 business days from when we receive your return to process your refund. We monitor return activity for abuse and reserve the right to deny returns

Can I exchange my chair for another?

If your chairs were purchased from our website within the last 4 months, you may be eligible for an exchange. Please note you will be responsible for the returning the chairs back to our shipper. Once received, we will send an online invoice for the