What is your Return and Exchange Policy?Updated a month ago

If you are not totally happy with what CLIQ's product can do for you and your active life, then any chair can be returned within 45 days of arrival for a refund minus a restocking fee.

We use Loop Returns to facilitate returns within the US. This makes returning a product super painless and easy. 

Refunds will be initiated as soon as your item is delivered back to us and credited back to your original payment method.

Please allow up to 10 business days from when we receive your return to process your refund. We monitor return activity for abuse and reserve the right to deny returns if, in our sole discretion, there has been misuse of our return policy (such as excessive returns, return of empty packages, reseller activity, or fraud)

If you'd like to send your product back for an exchange or store credit, select that option during the return process. We'll send you an eGift card, which can be used to place a new order for the product you want in exchange.

To get started click here, or the button below, and follow the steps to Start a Return. You’ll need your order number and email.

Please note that orders placed with third party retailers, including Amazon, must be returned via the retailer.

Click here to view our complete Return Policy.