ORDERS

Having doubts about your order? Let's clear them here!

What is the status of my order?

Please click here to check the status of your order. If you are unable to access your information, please contact [email protected] and provide your order information.

Can I modify or cancel my order after it has been placed?

Once the order has been placed and the items purchased are in stock, we will immediately begin the fulfillment process. Unfortunately, this means that in most cases, we cannot cancel or make any changes to your order. This includes making changes to

Something is missing from my order.

When an order has multiple items, it is not uncommon to receive them separately. If your order arrived incomplete be sure to check the shipping confirmation email in your inbox to view multiple tracking numbers related to your order and items. If you

Why is my order delayed?

Most of CLIQ's orders ship right on schedule. However, weather, public holidays, peak shipping seasons and incorrect delivery information can delay the shipment of your order. If you are concerned that your package is severely delayed or lost, and yo

Can I place an order without being charged sales tax?

By default, all orders placed on our website will be charged tax. To place a tax exempt order, contact us at [email protected]. In your message, please make sure to include your sales tax exemption certificate, items you want to purchase (quan